Medical Front Desk Representative

Location: Columbia, Maryland 21045
Job Type: Full-Time

Job Summary:

We are seeking a detail-oriented and customer-focused Medical Front Desk Representative to join our team. This role is responsible for handling various administrative and compliance-related tasks in a medical office setting. The ideal candidate will have experience in patient scheduling, insurance verification, charge entry, and front desk operations, ensuring smooth day-to-day office functions while maintaining compliance with healthcare regulations.

• Greet patients, answer phone calls, and provide excellent customer service.

• Register patients by accurately collecting and updating demographic and insurance information.

• Verify insurance eligibility, obtain authorizations, and handle charge entry.

• Schedule patient appointments efficiently while coordinating with providers.

• Maintain patient records, ensuring compliance with HIPAA and office policies.

• Assist with clerical tasks, including filing, scanning, and data entry.

• Handle billing inquiries, process payments, and provide financial information to patients.

• Collaborate with medical staff to ensure smooth patient flow and office operations.

• Perform other administrative duties as assigned.

• Experience: Minimum of 1-2 years in a medical office or healthcare setting.

• Education: High school diploma or equivalent required; additional coursework in medical administration is a plus.

• Technical Skills: Proficiency in EHR/EMR systems, medical billing software, and Microsoft Office (Word, Excel, Outlook).

• Knowledge: Strong understanding of insurance verification, HIPAA compliance, and medical terminology.

• Soft Skills: Excellent communication, multitasking, and problem-solving abilities.

• Attention to Detail: Ability to maintain accuracy in data entry and patient records.

📩 Apply today!

Job Type: Full time

Compensation: $18-20 hourly (based on experience)

Hours: 40 hours/week - Mon-Fri with 1 Sunday a month

Location: Columbia, MD 21045

Start Date: ASAP

Benefits: In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As an employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period)

Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!

Prescription Programs

Short Term Disability Insurance

Term Life Insurance Plan

Accrued time off

Apply Today! #MedixEast

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.