Medical Front Desk Associate

Medix is seeking a friendly and organized Medical Front Desk Associate for a doctors office in the Prairie Village, KS 66207 area!

Responsibilities:

• Greet patients and their families warmly, providing assistance and ensuring a positive first impression.
• Manage appointment bookings, confirmations, and cancellations efficiently using our electronic health record (EHR) system.
• Collect and verify patient insurance information, explaining benefits and coverage details to families clearly.
• Facilitate the check-in and check-out process, ensuring all necessary documentation is completed and patient files are updated accurately.
• Handle phone calls, answer inquiries, and direct patients to appropriate staff members as needed.
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Assist patients with billing questions, payment processing, and financial policy explanations.
• Work closely with medical staff to coordinate patient flow and support overall office operations.

Must Have skills:

• High school diploma or equivalent
• Previous experience in a front desk or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills, with a compassionate approach to patient interactions.
• Proficiency in computer systems and EHR software
• Ability to multitask and work efficiently in a fast-paced environment.

Schedule/ Shift:

• Monday, Tuesday, Thursday 8a-4p

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan
• Professional Development: Opportunities for continuing education and training to support your career growth.
• Positive Work Environment: Join a dedicated team passionate about providing quality care to children and their families.

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