Medical Front Desk

Medix is seeking friendly and organized Medical Front Desks for a clinic in the Overland Park, KS (66211)!

• The main obligation of this role is to create the best possible patient experience while operating as an integral part of our cross-functional organization. This is achieved through multiple administrative duties, patient check-in, waiting room atmosphere, communication in billing/collections, and pre/post clinical care.

Responsibilities:

• Greet patients and their families warmly, providing assistance and ensuring a positive first impression.
• Triage patient-related messages and questions in a timely manner.
• Assist patients with resolving issues within the scope of practice or utilizing a member of the clinical care team. including Physicians, Advanced Practice Providers, Clinical Navigators and other staff members.
• Check and disperse daily faxes to the appropriate team member.
• Scanning documents and maintaining medical records into practice management systems.
• Assist with fulfillment of medical record requests as needed.
• Recognize, welcome and register patients at check in. Serve as a role model for patient service.
• Guide patients through intake processes, new patient forms, copies of office policies and legally required. documents. Assist in full completion and accuracy of paperwork.
• Enhance the experience of referring organizations and providers to our clinics.

Must Have skills:

• High school diploma or equivalent
• Healthcare background - at least 1 year.
• Take charge sort of person
• Computer knowledge and being able to navigate excel, team chats, instant messaging
• Each providers have their own chat so being able to manage all those and talk to the patients coming in the door
• Higher energy person

Schedule/ Shift:

• Monday-Friday 7:30a-5:30p, one hour lunch
  • Shift could be 7:30a-4:30p or 8:30a-5:30p, because last patient is 4:40p - The team works this out together

Pay: $18/hr - $21.00

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
• Short Term Disability Insurance
• Term Life Insurance Plan
• Professional Development: Opportunities for continuing education and training to support your career growth.
• Positive Work Environment: Join a dedicated team passionate about providing quality care to children and their families.

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