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Medical Front Desk

Posted: July 09, 2024
Salary:US$20.00 - US$21 per hour + Health, Dental, Vision, 401k
Job type: Contract
Work Location:On-site

Job description

|#Hiring | #MedicalSecretary | #MedicalFrontDesk | #MedicalReceptionist | #Hiring |

Key Responsibilities:

  • Patient Interaction:

    • Greet patients and visitors with a warm and professional demeanor.
    • Check patients in and out for appointments, ensuring all necessary information is collected.
    • Answer phone calls promptly, address inquiries, and direct calls to the appropriate personnel.
    • Schedule, reschedule, and confirm patient appointments.
    • Provide patients with necessary forms and assist with completing them if needed.
  • Administrative Duties:

    • Maintain and update patient records, ensuring accuracy and confidentiality.
    • Verify patient insurance information and process insurance authorizations and referrals.
    • Collect co-pays and other payments at the time of service.
    • Prepare and manage patient charts, ensuring all required documents are included.
    • Assist with billing and coding as needed, including entering charges and payments into the system.
    • Handle incoming and outgoing mail and correspondence.
  • Office Coordination:

    • Ensure the waiting area and front desk are clean, organized, and stocked with necessary supplies.
    • Coordinate with clinical staff to ensure smooth patient flow and timely service.
    • Manage office supplies inventory and place orders as needed.
    • Assist with organizing and scheduling surgeries and follow-up appointments.
    • Handle administrative tasks such as faxing, scanning, and copying documents.
  • Customer Service:

    • Provide excellent customer service by addressing patient concerns and complaints promptly and professionally.
    • Educate patients about office policies, procedures, and services.
    • Assist patients with understanding their surgical procedures and postoperative care instructions.

|#Hiring | #MedicalSecretary | #MedicalFrontDesk | #MedicalReceptionist | #Hiring |