Medical Front Desk

• Job Title: Front Office Assistant

• Job Details

1. Posting Date: 12/16/24
2. Reference ID: 237527
3. Location: Los Angeles Ca 90057
4. Work Location: Los Angeles Ca 90057
5. Discipline: Allied
6. Job Type: Contract to Hire
7. Salary Expectations/ Pay Rate or Range: $21.00

• Job Description

Are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

1. Responsibilities/ Job Duties:

• Greet patients warmly and assist with the registration process, ensuring all necessary forms and documentation are completed accurately.
• Respond to incoming calls in a professional and courteous manner, addressing inquiries, scheduling, and redirecting calls as needed.
• Process, schedule, reschedule, and confirm patient appointments while monitoring provider schedules to maximize efficiency.
• Verify patient insurance eligibility and benefits prior to appointments to ensure accurate billing and payment processing.
• Collect payments, including cash, credit, or checks, at the time of service and accurately document cash receipts following office protocols.
• Keep track of daily schedules, make necessary adjustments, and proactively address any gaps or conflicts.
• Maintain an organized front desk area, assist with patient check-in/check-out, and ensure smooth office workflow.

1. Minimum Education and Experience Qualification Requirements:

• Front desk healthcare experience preferred
• Customer service experience

1. Schedule/ Shift: Monday - Friday: 8am - 5pm
2. Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix is acting as an Employment Agency in relation to this vacancy.