Medical Collector

• Contract to hire opportunity (5 months)
• Remote opening
• Pay: $20-23 per hour

Day to day:

• Ensure daily accomplishments work towards company goals for cash collections and Accounts Receivable over 90 days
• Research outstanding balances and take necessary collection action to resolve in a timely manner; recommend necessary demographic changes to patient accounts to ensure future collection
• Research assigned correspondence; take necessary action to resolve requested information promptly; establish appropriate follow-up
• Following up on invoices submitted to ensure prompt and timely payment and escalating issues as necessary, per established guidelines
• Evaluate payments/denials received for correctness and ensure that they are applied appropriately
• Identify patterns of non-payment, underpayments, overpayments, and duplicate payments and investigate to resolve or escalate to supervisory personnel
• Identify bad debt write-offs and A/R adjustments in accordance with policies and procedures
• Process refund requests in accordance with policies and procedures
• Review insurance remittance advice for accuracy. Identify billing errors, short payments, over payments and unpaid claims and resolve accordingly, communicating any needed system changes
• Review residual account balances after payments are applied and generate necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing
• Ability to independently obtain and interpret information
• Understand and adhere to HIPAA guidelines and all applicable state and federal regulations and company policies
• Perform other tasks or special projects as assigned or deemed necessary

• Business Casual