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Medical Call Center - Temp Position *Entry Level*

Posted: May 16, 2024
Salary:US$18 - US$20 per hour + Dental, Health, Vision, 401k, PTO, Weekly Pay
Job type: Contract
Discipline:Revenue Cycle
Work Location:On-site

Job description

We are hiring for a Call Center Representative to join our team in the Middletwn, CT area. We are seeking candidates who are a team player, organized, and someone who is both reliable and responsible.

What's in it for you?

  • Dental, health, vision
  • Weekly Pay
  • PTO

Hours: M-F 8-5:00pm (1 hour unpaid lunch)

Job Type: Contract

Job Title: Call Center

Pay: $18-20/hr

Available Location(s): Middletown, CT

Department: Orthopedics


PURPOSE: Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.


    • Manage calls from patients requiring medical care and provide / gather information needed
    • Take electronic messages and convey information to respective medical care providers
    • Screen and transfer calls to the appropriate person/department
    • Assign pending documents into a patient's chart within the EMR system
    • Provide excellent customer service
    • Other duties as assigned by managers and leads


  • 1+ year(s) customer service experience
  • 1+ years expereince taking a high call volume
  • High School Diploma - REQUIRED
  • Someone who is reliable

Apply today!!