Medical Call Center - Temp Position *Entry Level*

We are hiring for a Call Center Representative to join our team in the Middletwn, CT area. We are seeking candidates who are a team player, organized, and someone who is both reliable and responsible.

What's in it for you?

• Dental, health, vision
• Weekly Pay
• PTO

Hours: M-F 8-5:00pm (1 hour unpaid lunch)

Job Type: Contract

Job Title: Call Center

Pay: $18-20/hr

Available Location(s): Middletown, CT

Department: Orthopedics

Overview

PURPOSE: Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.

• ACCOUNTABILITIES:

  • Manage calls from patients requiring medical care and provide / gather information needed
  • Take electronic messages and convey information to respective medical care providers
  • Screen and transfer calls to the appropriate person/department
  • Assign pending documents into a patient's chart within the EMR system
  • Provide excellent customer service
  • Other duties as assigned by managers and leads

Requirements:

• 1+ year(s) customer service experience
• 1+ years expereince taking a high call volume
• High School Diploma - REQUIRED
• Someone who is reliable

Apply today!!