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Medical Call Center Representative

Posted: September 06, 2024
Salary:US$16 - US$21 per hour
Location:Charlottesville
Job type: Permanent
Discipline:Insurance
Reference:218994_1725650457
Work Location:On-site

Job description

Are you currently in the job market for a full time role? Medix is hiring Customer Service Representatives to work for a major healthcare organization in Charlottesville, VA..

Job Overview:

  • Pay: 16 - 21/hr
  • The position is fully in person
  • Schedule: 40 hours per week, Monday - Friday
  • Shift: 8:00 AM - 5:00 PM

Job Responsibilities:

  • Independently takes calls, schedules and registers patients
  • Completes requests for service and associated tasks following established timelines
  • Initiates contact with patient and family to ascertain scheduling preferences prior to finalizing appointment regardless of point of entry of the request
  • Answers telephones, screens calls, confirms appointments, and maintains appointment schedule
  • Other duties as assigned

Requirements:

  • At least 1 year of high volume call center experience
  • Strong customer service skills