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Medical Call Center Representative
Job description
Are you currently in the job market for a full time role? Medix is hiring Customer Service Representatives to work for a major healthcare organization in Charlottesville, VA..
Job Overview:
- Pay: 16 - 21/hr
- The position is fully in person
- Schedule: 40 hours per week, Monday - Friday
- Shift: 8:00 AM - 5:00 PM
Job Responsibilities:
- Independently takes calls, schedules and registers patients
- Completes requests for service and associated tasks following established timelines
- Initiates contact with patient and family to ascertain scheduling preferences prior to finalizing appointment regardless of point of entry of the request
- Answers telephones, screens calls, confirms appointments, and maintains appointment schedule
- Other duties as assigned
Requirements:
- At least 1 year of high volume call center experience
- Strong customer service skills