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Medical Call Center Representative

Posted: October 25, 2023
Salary:Up to US$19.00 per hour
Location:Town of Mount Pleasant
Job type: Permanent
Work Location:On-site

Job description

We are currently seeking a detail-oriented and motivated individual to join the team as a Pediatric Clinic Receptionist & Scheduler.

As a Pediatric Clinic Receptionist & Scheduler, your responsibilities will include:

Front Desk Duties:

  • Answering and triaging patient calls with professionalism and empathy.
  • Scheduling patient appointments and managing physician schedules.
  • Greeting and checking in patients, ensuring a warm and welcoming environment.
  • Collecting co-pays and processing payments accurately.
  • Communicating with patients regarding appointments, follow-up care, and general inquiries.
  • Editing physician schedules to accommodate patient needs.

Scheduling Duties:

  • Making outbound calls to schedule pediatric procedures and appointments.
  • Managing provider schedules, ensuring optimal patient care coordination.
  • Utilizing calendars and charts to efficiently organize and schedule procedure dates.


  • Work Monday to Friday with no weekend shifts, promoting work-life balance.
  • Opportunities for upward growth within the clinic, allowing you to advance in your career.
  • Full benefits including, health, vision, and 401k