Medical Call Center Representative

We are currently seeking a detail-oriented and motivated individual to join the team as a Pediatric Clinic Receptionist & Scheduler.

As a Pediatric Clinic Receptionist & Scheduler, your responsibilities will include:

Front Desk Duties:

• Answering and triaging patient calls with professionalism and empathy.
• Scheduling patient appointments and managing physician schedules.
• Greeting and checking in patients, ensuring a warm and welcoming environment.
• Collecting co-pays and processing payments accurately.
• Communicating with patients regarding appointments, follow-up care, and general inquiries.
• Editing physician schedules to accommodate patient needs.

Scheduling Duties:

• Making outbound calls to schedule pediatric procedures and appointments.
• Managing provider schedules, ensuring optimal patient care coordination.
• Utilizing calendars and charts to efficiently organize and schedule procedure dates.

Benefits:

• Work Monday to Friday with no weekend shifts, promoting work-life balance.
• Opportunities for upward growth within the clinic, allowing you to advance in your career.
• Full benefits including, health, vision, and 401k