RESPONSIBILITIES:

• Maintains financial accounts on automated systems.
• Responds to inquiries from patients, patient's family, departmental staff, insurance representatives, and third party payers in writing or by telephone.
• Corrects and trends electronic denials and suspended and rejected claims from Medicaid or third party payers.
• Investigates and resolves account discrepancies and determines potential insurance/patient refunds.
• Investigates denials, follows up with additional information, and rebills or adjusts as necessary.
• Performs cash posting duties and posts vouchers from various commercial insurance companies; identifies and corrects errors, verifies posting when receipt received from cash.
• Photocopies and refers denials for follow up.
• Maintains electronic and manual financial records related to payments from patients.
• Prepares cash and checks for deposit, and maintains records of deposits.
• Maintains confidentiality of patient information.
• Effectively uses automated systems to perform work assignments
• Various front desk duties, such as answering phone and scheduling appointments.
• Performs other related duties as assigned

QUALIFICATIONS: