Medical Assistant/ Patient Navigator (Bilingual)

Medix is looking to hire a Spanish Bilingual Medical Assistant for a Patient Navigator role to join a Federally Qualified Health Center in Los Angeles, CA 90033. Patient Navigator has a key role in the Quality Improvement & Quality Assurance Department and will become a liaison between departments, patient, and healthcare programs. Patient Navigator will build relationships and track patient outcomes on a monthly basis, securing an increase in health access and outcomes.

Responsibilities:

• Serve as an essential link between patients and all other care providers.
• Responsible for outreach telephone calls to patients who are due for preventative services.
• Identify patient barriers to care such as transportation, insurance, and language barriers, and refer patients as needed to additional resources to support engagement in care.
• Assist in helping patients arrive at scheduled appointments on time and prepared, coordinating transportation when needed
• Schedule appointments for follow up appointments, consults and support services within established service standards, including dietitians, physician, specialty departments, etc.
• Develop concise patient summaries for use by the care team, and document recommendations made.
• Follow patients throughout the care continuum, including inpatient admissions, and
  collaborate with inpatient care management resources
• Deliver Weekly, Monthly & Quarterly reports that demonstrate outcomes and
  performance improvement activities.
• Adhere to established productivity benchmarks.
• Attend training and learning opportunities that expand content knowledge and best practices
• Able to travel between clinic sites if needed

Requirements / Experience

• Medical Assistant Diploma (CMA preferred)
• Bilingual in Spanish
• 1-2 years of experience working with an FQHC or community health centers.
• Be familiar with HEDIS measures and UDS.
• Must be proficient in Microsoft Excel and navigating through large spreadsheets
• Must be able to work in a self-directed environment, with an ability to work with and lead teams.
• Excellent presentation skills.
• Proof of COVID vaccination

Schedule:

• Monday- Friday 8:00- 5:00 pm

Medix is acting as an Employment Agency in relation to this vacancy.