Medical Assistant- Primary Care

Medical Assistant

Location: Dorchester
Position: Bilingual Medical Assistant (English/Spanish Preferred)
Department: Clinical Services
Employment Type: Full-Time

Job Overview:
We are seeking a dedicated and compassionate Bilingual Medical Assistant to join our clinical team. The ideal candidate will assist in the delivery of quality patient care by performing a variety of clinical tasks, including taking vital signs, supporting providers during examinations, and offering interpreter services for patients and staff. If you are passionate about patient care and fluent in both English and Spanish, we encourage you to apply!

Schedule:

• 40 Hours per week

• Monday to Friday: 8:00 AM - 5:00 PM

• 1 Evening Shift per week: 11:00 AM - 8:00 PM

• 1 Saturday per month: 8:00 AM - 12:00 PM

Key Responsibilities:

• Patient Escort and Coordination: Welcome and escort patients from the waiting room to examination rooms, ensuring efficient patient flow.

• Point-of-Care Testing: Perform point-of-care tests as directed, including obtaining oropharyngeal swabs for throat cultures, rapid strep tests, urine dips, pregnancy tests, and finger sticks for A1C and glucose levels.

• Vital Signs and Measurements: Take and record vital signs such as height, weight, blood pressure, head circumference, and visual acuity; assist with triaging patients based on clinical needs.

• Clinical Support: Take patient history, including chief complaint and pain scale, and assist with screening for smoking cessation and family planning.

• Patient Screening and Documentation: Assist patients in completing pre-visit screening forms, enter results into the patient record, and ensure accurate documentation.

• Exam Assistance and Interpretation Services: Assist providers during patient examinations and anticipate and provide interpretation services when needed for both providers and nurses.

• EKGs and Non-Stress Tests: Administer EKGs and perform non-stress tests as requested.

• Patient Communication: Inform waiting patients of any unexpected delays and ensure they are well-informed throughout their visit.

• Immunization Administration: Administer immunizations to patients as directed by clinical staff.

• Phone Triage: Assist with triaging telephone calls and providing appropriate responses based on policy and procedure.

• Lab Referrals: Send patients for appropriate lab work before examination by the provider, as directed by clinical staff.

• Form Assistance: Assist patients with completing school and other forms as necessary.

• Float Across Practices: Provide medical assistant coverage across various practice areas including PC, OB-GYN, UC, and PEDI as needed.

• Team Collaboration: Participate in clinical care session planning and team huddles. Collaborate with nursing staff to support patient care and outreach for care management activities.

Qualifications:

• Education: High school diploma or equivalent required; Medical Assistant certification preferred.

• Experience: Previous experience as a Medical Assistant preferred, especially in a clinical setting.

• Skills:

  • Fluency in English and Spanish is essential.

  • Strong communication skills and the ability to engage with patients in a professional, compassionate manner.

  • Knowledge of medical terminology and the ability to assist in various clinical procedures.

  • Strong organizational skills and attention to detail.

• Certifications: CPR certification required, or the ability to obtain within 90 days of employment.

• Physical Requirements: Ability to lift and assist with patients, stand for long periods, and perform routine clinical tasks.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.