Medical Assistant Back Office

*MUST BE SPANISH BILINGUAL*

Position Summary:

Under direct supervision, determine reason for patient's visit; assist with minor surgical/diagnostic exams; assist patients to understand recommendations given by their health care providers; performs patient care functions; post patient's information to medical records; answer and screen medical calls; provide support in planning continuity of treatment.

Responsibilities:

• Take and record vital signs; report abnormal findings to provider.
• Perform: venipuncture; EKG; apply/remove dressings and bandages; collect non-invasive specimens from both adults and children; assist patient in ambulation/transfer; perform simple lab test; read PPD skin tests; perform visual acuity/audiometric screening; perform finger sticks; obtain throat swabs; perform ear lavage; administer medication/vaccines as per CMOAR policy/ procedure and scope of practice including Pulmoaid.
• Document reason for patient's visit.
• Observe signs, symptoms and reactions and report unusual conditions as appropriate.
• Prepare consent forms as needed and required.
• Administer and document treatments as per policy and procedure.
• Collect and label specimens; prepares appropriate lab slips with 100% accuracy.
• Prepare/assist the provider with examination and/or procedures.
• Provide patient/family education related to treatment and after care according to policy and procedures. Explain all procedures and treatments to patient prior to their performance. Assure patients/family's understanding by obtaining verbal feedback or return demonstration.
• Adhere to infection control practices: Universal Precautions; Hand Washing; Sterile/Aseptic technique.
• Mathematical skills: add, subtract, multiply and divide.
• Respond to emergency situations according to established policies.
• Demonstrate knowledge in proper use of equipment and emergency procedures.
• Maintain and observe ergonomics safety precautions.
• Promote cost effectives by utilizing equipment and supplies in an efficient manner.
• Maintain established stock levels in assigned areas
• Discharge and arrange follow up appointments.
• Document pertinent patient data.
• Assure timeliness of services rendered to patients.
• Assist with translation as needed
• Assist Pharmacy Clerk, LVN and D.O.N. with monthly check medication expiration in the dispensary.
• Generate and route data forms to appropriate destination (billing, medical records, etc.).

Qualifications/Requirements:

• Medical Assistant certification
• One-year experience in related field.
• CPR certification
• High School graduate or equivalent
• Bi-lingual English/Spanish
• Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized.
• Customer service skills: communication, empathy, patience, and technical knowledge
• Work in team-oriented environment, and work well under deadlines.
• Ability to work at multiple clinic sites