Job Description:

We are looking for a reliable and compassionate Bilingual Medical Assistant to join the team in Frankfort, IL. This position will primarily focus on front desk coverage, patient intake, and assisting with various clinical and clerical tasks. The ideal candidate will be fluent in both English and Spanish and will have the ability to handle patients who are experiencing pain, including managing potentially irate situations with empathy and professionalism.

Teamwork, patience, and excellent communication skills are valued here.

Key Responsibilities:

• Front Desk Coverage: Greet patients, answer phones, schedule appointments, and handle check-in/check-out procedures.
• Patient Referrals: Assist with the coordination and scheduling of referrals to specialists or other healthcare providers.
• Vitals & Medication Dispensing: Take patient vitals (blood pressure, temperature, etc.) and dispense medications as directed by the healthcare provider.
• Clinical & Clerical Support: Perform other clinical or clerical tasks as needed, depending on the patient volume and office capacity.
• Manage Patient Interactions: Work with patients who are in pain or discomfort and manage irate or upset individuals with patience and care.

• Qualifications:

  • Medical Assistant certification or Diploma required (if you do not have experience)
  • Fluency in both English and Spanish is required.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.