Medical Assistant

* Greet and interact with patients, visitors, vendors, and all faculty and staff in a courteous, helpful, professional and ethical manner.

* Prepare patients for their visit including: pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication. reconciliation, accurate documentation of chief complaint, updating history as requested, updating health maintenance items as requested), providing instructions to patients in a manner that facilitates efficient patient safety and standard operations for the practice. Assists patients as needed with walking, transferring, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc.

* Support Front Desk staff to expedite the delivery of quality patient care, provide an excellent patient experience and promote patient flow.

* Drive awareness of pre and post visit processes and self-services in place to minimize density and unnecessary patient-staff contact.

* Perform additional check out functions such as scheduling, referrals and additional tasks as needed. * Anticipate and fulfill patient, visitor, provider, and colleague needs within scope of practice/training/education.

* Perform venipuncture as requested and accurately prepare and label specimens per organizational and laboratory guidelines.

* Collect and label nasopharyngeal specimens for testing as trained.

* Perform EKGs and/or spirometry as requested.

* Enter accurate charges into the EHR.

* Assist providers or other clinical staff with in-office procedures as requested.

* Serve as a chaperone in the exam room as requested.

* Obtain prior authorizations for medications as requested.

* Maintain diagnostic equipment, perform QC testing and maintain supporting documentation. * Perform point of care testing as trained.

* Maintain daily refrigerator/freezer logs, monthly AED log and other QA logs as trained.

* Contribute ideas for improving practice workflows to team members, providers, and management. * Take initiative to resolve patient safety and patient experience concerns within scope or practice/ training/education.

* Follow and adhere to Infection Prevention & Control guidelines as appropriate.

* Create an environment of safety by utilizing practice standards.

* Ensures overall condition of treatment room is clean and safe according to practice standards. Escalates any issues to Environmental Services, Engineering, Central Sterile, Materials Management, etc. and ensures follow through.

* Ensures inventory and adequate supply of personal protective equipment and other hygiene products in patient treatment area. Notifies management when supplies are low and need re-stocking. * Ensure all equipment/utensils/instruments are cleaned and sterilized after use on a daily basis. * Lift buckets of speculums and carry them to the cleaning room, up to 20 pounds.

* Lift boxes of supplies and transport them to the appropriate storage space, up to 30 pounds. * Set up and break down procedure rooms.

* Assist physician with fertility-related procedures such as oocyte retrievals.

* Employee must comply with all patient privacy and confidentiality according to HIPAA at all times. This includes completion of all required trainings.

* Keep current on all organizational, practice, and patient privacy policies (e.g. infection control, HIPAA) and required trainings.

* Maintain a safe and secure work environment by following all OSHA, EH&S and public safety policies and guidelines.

* Other duties as assigned within professional scope of practice/training/education.