Job Overview

We are seeking a skilled Medical Assistant, EMT, or LPN to join our urgent care team. This role involves providing direct patient care, assisting with procedures, and supporting clinical operations.

Key Responsibilities

Patient Care & Clinical Support

• Room patients according to clinic guidelines.
• Obtain and accurately record vital signs and physical measurements.
• Administer medications and perform clinical procedures per authorized policy.
• Review patient charts for pertinent information related to their visit.
• Provide and document necessary health education materials.
• Maintain patient confidentiality per policies.
• Seek medical or nursing assistance for acutely ill or changing-condition patients.
• Prepare exam and treatment rooms for patient examinations and procedures.
• Assist providers with medical interventions and procedures.

Charting & Documentation

• Ensure all Medical Service Requests (MSRs) are completed and routed appropriately.
• Prepare lab, x-ray, and other necessary forms as requested.
• Process prescription refills per clinic protocols.
• Maintain logs (e.g., pap, pathology) as assigned.
• Prepare patient charts for appointments based on visit type and reason.

Communication & Coordination

• Relay messages and test results accurately and in line with clinic standards.
• Gather and convey necessary caller information to providers for follow-up.
• Keep the reception desk informed of provider schedule status.
• Assist with provider schedule changes to accommodate patient needs.
• Facilitate patient correspondence and assist with form completion when needed.

Infection Control & Equipment Maintenance

• Clean and sterilize instruments and equipment according to OSHA and infection control standards.
• Maintain and document scheduled cleaning requirements.
• Implement infection control procedures and adhere to protective clothing requirements.

Inventory & Supply Management

• Ensure clinic supplies are stocked, organized, and replenished as needed.
• Process department inventory requests promptly.
• Verify received supplies against packing slips, reporting discrepancies.
• Prepare return shipments with proper documentation.
• Monitor expiration dates and replace outdated supplies.
• Maintain prescription sample supply cabinet per clinic protocol.
• Keep an up-to-date inventory of instruments and equipment.
• Ensure instruments and equipment are properly maintained, calibrated, and documented.

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Qualifications

Required Skills & Certifications

• Education: High School diploma or GED
• For LPN: Graduate of an accredited nursing program + current LPN license (Minnesota)
• For MA: Graduate of an accredited Medical Assistant or EMT program + current EMT license
• For RMA: Graduate of an accredited MA program + current registration through AAMA or AMT
• For CMA: Graduate of an accredited MA program + current Medical Assistant certification through AAMA or AMT
• CPR Certification: Current BLS/CPR for healthcare professionals (American Heart Association or Red Cross)

Schedule: 32.5 hours/week. The position will work every other weekend from 7:30am - 5:15pm and the remainder of the hours will be between the hours of 8am - 8pm (Monday - Friday).

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.