We are looking for a tenured individual with at least 2 years of experience selling insurance.

Location - Detroit, Michigan

Contract role with the potential to get hired on permanently

Shift: Tuesday-Saturday, 8:30AM-5PM

Day to Day:

Their mission is to strengthen the unique bond between pets and their people through our family of innovative products and services. We understand how important pets are: they're family. Our pack of 1,200 team members embodies a shared passion for positively impacting the lives of our four-legged friends.

• Responds to internal and external inquiries within stated service level agreements.
• Manages inbound and outbound contacts regarding member questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
• Analyzes, researches, and resolves problems and discrepancies for member accounts.
• Maintains product knowledge and awareness of customer service policies.
• Maintains understanding of federal and state regulations to include compliance.
• Participates in solution innovation, sales, and retention efforts with current and new clients.
• Engage in warm sales calls to potential customers, providing exceptional customer service and building rapport.
• Utilize your expertise to educate customers about our pet insurance products and help them choose the right coverage.
• Use policy administration systems and quoting tools to provide quotes, conduct policy changes, and take payments accurately and efficiently.
• Manage customer relationships effectively using CRM software to track interactions and provide outstanding service.
• Adapt to and work with telephony systems for effective communication and collaboration with customers and team members.
• Be comfortable being on the telephone for extended periods of time, managing a high volume of customer interactions.
• Have excellent verbal and written communication skills
• Available to work one Saturday per month to cater to the needs of our customers.
• Bilingual (Spanish) preferred
• Performs other duties and responsibilities as assigned.

Must have:

• Active Property & Casualty License from the state they reside
• 1 year of selling insurance

Benefits:

In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

• 401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period)
• Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!
• Prescription Programs
• Short Term Disability Insurance
• Term Life Insurance Plan

Apply Today!

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