Job Description:

• Responsible for meeting monthly revenue budget for two offices
• Works with operations manager to ensure good client relationships and provides
  feedback during conference calls as necessary
• Recruits staff and oversees training, cross training and development
• Counsels staff as appropriate and handles personnel issues including reviews
  and disciplinary actions
• Assists support manager with placement files, payment posting, and
  reconciliation.
• Actively engages in Implementation of new clients
• Conducts departmental meetings

Qualifications:

• High school diploma with at least three years of experience in the collections or
  hospital insurance collections business or the equivalent.
• A firm grasp of healthcare A/R Cycle
• Experience managing a large staff preferably in a hospital business office, multi-
  physician practice, CBO or collection agency insurance department. Medical
  Insurance Collections experience a plus
• Knowledge of HIPAA, FDCPA & FCRA laws and must successfully complete the
  FDCPA and HIPAA Standards exams
• Ability to work Monday through Friday during normal working hours
• Medicare/Medicaid, Commercial, Auto, Work Comp, Liability, Crime Victims and
  State and Federal Insurance Programs
• Functional knowledge of multi- patient accounting systems such as Epic,
  MediTech, McKesson Star, AS400, etc.
• Understand ICD9, ICD10, DX, HCPCS, CPT codes and DRGs.
• Ability to interpret EOB's, denials and medical records data.