Insurance Follow Up Rep

Medix is excited to partner with a leading hospital system in the Memorial City area to hire Insurance Follow-Up Representatives for their government collections team. This hybrid role offers a mix of remote work and in-office collaboration, giving you flexibility while contributing to a top-tier healthcare organization.

We're looking for candidates with 3+ years of insurance follow-up experience and expertise in Epic, specifically to manage government accounts (Medicare/Medicaid). If you're detail-oriented, experienced, and ready to take the next step in your career, APPLY TODAY!

Responsibilities:

• Resolve payer issues and review accounts for errors, adjustments, and credits.
• Respond to inquiries and document account actions.
• Mentor less experienced staff and assist in training.
• Maintain compliance with Memorial Hermann's policies and safety standards.
• Provide excellent customer service to patients and colleagues.

Qualifications:

• 3+ years in healthcare billing/collections (government & commercial payers).
• Strong Epic experience and proficiency in Microsoft Office.
• Ability to handle a high-volume, fast-paced environment.

Why Work with Us:

• Hybrid Schedule: 4 days remote, 1 day onsite (Wednesday).
• Competitive Pay & Benefits with career growth opportunities.
• Top Health System: Work with a nationally recognized leader in healthcare.

Shift: Monday - Friday, 8:00 AM - 5:00 PM

Pay: $20-21/ hr (based on experience)

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.