Insurance Agent - Free Licensing Opportunity!

Insurance Agent - Free Licensing Opportunity!

Medix Healthcare

Bloomington, MN 55420 (Remote Post-Training)

$22.00-$23.00/hr - Bumps up to $24.04/hr once licensed

Job Details

Salary

$22.00-$23.00 an hour

Job Type

Contract - AEP/OEP Seasons, opportunity for Contract-to-Hire

Qualifications

• Previous Customer Service or Call Center Experience
• Passion for Sales or Experience with Selling Products
• Familiarity with Microsoft Office and/or Google Suites

Full Job Description

Are you seeking a new opportunity, or potentially a career change, that will allow you to assist individuals navigate the complexities of insurance enrollment? We are currently hiring for passionate, customer-centric individuals who have an interest in becoming a Licensed Insurance Agent to support this upcoming Open Enrollment season! You will be able to educate and build relationships with your clients like never before with a focus on helping members shop for the best Individual Health Plan that suits their requirements. Apply to get your name in the mix!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!

Requirements

Essential Duties and Responsibilities: Include the following, other duties may be assigned.

As an Insurance Agent, you will...

• Go above and beyond to provide the member or provider with a simple and seamless experience.
• Courteously respond to member and provider inquiries via inbound call or email.
• Proactively serve members through outbound emails and calls.
• Determine the best way to resolve member and provider inquiries by asking probing questions and making appropriate recommendations based on health insurance product path and program.
• Correctly communicate claims and benefits information using designated internal platform(s) to further assist with caller's inquiries.
• Demonstrate empathy and active listening in each interaction with the caller.
• Accurately document all interactions within our Customer Relationship Management (CRM) platform with clarity and professionalism.
• Collaborate with additional third-party entities, navigators/brokers, and internal departments to assist with caller's needs.
• ·Be able and willing to maintain a highly structured work schedule. Overtime hours, including early morning, evening or weekend time may be required during peak season November - March.
• Demonstrate commitment to Gravie CARE (Compassion, Advocacy, Resolution, Education) service model and the Gravie company-wide core competencies of being authentic, curious, creative and outcome-oriented.

Training Expectations

• We will assist with the application and premium payment inquiries to obtain your insurance producer license in order to assist consumers with insurance enrollment!
• 8-week onsite training is required, then once employees meet Work From Home requirements they are able to transition to a Hybrid model (come to the Bloomington office as needed).
• Training will consist of a nesting period, getting your feet wet, learning the ins/outs of health plan products, and how the insurance enrollment process works.

Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when carrying out the Core Values:

• Compassionate
• Self Starter
• Independent
• Creative Solutions

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Sick Time
• Vision insurance

Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: Call Center technology/processes, Insurance Portals, and Microsoft Applications computer, internet, email, copy and fax machines, and telephone.

Schedule:

• Training Hours = M-F, 8am-4:30pm
• Post-Training Shifts = 7am or 10am start time (8-hour shift), M-F