Infrastructure Program Manager

Job Description

The implementation of initiatives throughout the IT infrastructure operations groups is the responsibility of the global IT infrastructure program delivery manager, who also oversees the IT Infrastructure scope of a complex set of projects. In order to achieve the scope, budget, and timeframe of the project, this role will closely collaborate with partners from various technical and functional backgrounds.

• In order to coordinate onsite and remote work with teams throughout our regions, this program delivery will demand strong communication skills. The design, purchase, deployment, and life cycle management of IT infrastructure platforms and equipment must be the main focus. Control the budget and the funding sources.
• Working with clients, team members, and management requires professionalism and teamwork.
• Develop and oversee IT-Infrastructure deliveries from start to finish, coordinating remote work closely with Technical and Functional teams. This includes project scope, timing, hardware procurement, resource allocation, and project execution.
• Assure the project team is aware of the timelines, risks, escalation path, and roles/responsibilities they will be taking on within the Infrastructure team by providing program management and direction.
• Own updates and documentation on hardware and equipment standards to guarantee that the right equipment is purchased and that the proper hardware requirements are met.
• Act as a point of contact for customers, development teams, DBAs, and network engineers.
• To lead Infrastructure management boards, identify and maintain Visual Management KPIs in compliance with organization's lean principles and guidelines.
• When necessary, examine prospective and completed facilities in compliance with IT-infrastructure standards and processes, and ensure correct follow-up.
• Provide on-site monitoring and enforcement of installation schedules and vendor quality.
• Organize a formal handover with the IT production teams and keep an eye on the deliverables until the agreed-upon launch or milestone is reached.
• Update or create documentation for procedures that are essential for carrying out the deliverables successfully.
• Find opportunities to simplify deployments, share best practices with coworkers and supervisors, and consistently carry out continuous improvement / Lean actions.

Requirements:

• 5 years of Infrastructure experience
• Experience as a PM in Infrastructure IT
• Server management, cloud licensing, endpoint management, and other verticals within IT