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Housing Navigator - Los Angeles

Posted: March 07, 2025
Salary:US$25.00 - US$30.00 per hour + Dental/Health/Vision
Location:Los Angeles
Job type: Permanent
Discipline:Care Management
Reference:240038_1741390720
Work Location:On-site

Job description

Medix is now hiring Housing Navigators for a Case Management organization based in the Los Angeles area!

PAY: $25.00 - $30.00/hr

SHIFT: Mon-Fri (8am-3pm); 30hrs/week

OFFICE LOCATION: Los Angeles, CA 90012

REQUIREMENTS:

  • Bachelors Degree in Psychology, Human Services, Social Services, Sociology, or any relevant field in addition to 2 years of direct experience with Housing Navigation and Case Management
  • GED/High School Diploma with 3-5 years of direct experience in Housing Navigation and Case Management
  • Must have a valid driver's license and auto insurance
  • Bilingual English/Spanish is a plus

RESPONSIBILITIES AND DUTIES:

  • Collaborates with other team members to develop strategies for outreach targeted to consumers who tend to isolate themselves.
  • Supports consumers with identifying barriers and finding appropriate healthcare resources,which may include the member's primary care physician, and if applicable, specialty care providers, dental care and vision care providers.
  • Assists members with accessing education and employment services that can improve their quality of life.
  • Increases awareness of self-help programs and consumer advocacy organizations that promote recovery.
  • Participates in off-site presentations that introduce the Cal-AIM program to community partners and potential new consumers.
  • Attends staff meetings on a regular basis to provide input towards program development and staff training.
  • Provides caregivers or other supportive individuals with information regarding the agency its process and procedures, and the various team members who can assist them.
  • Engages in a continuous learning process to learn best practices for engaging consumers.
  • Completes intakes and assessments on a timely basis to determine clients housing needs.
  • Identifies members who need to complete HMIS CES Surveys.
  • Meets with members on a weekly basis to monitor and evaluate housing progression.
  • Assists members with developing an individualized housing support plan based upon their housing assessment.
  • Identify and secure resources to assist members with obtaining affordable housing and/or subsidizing their rent. This may include evaluating the rental market and networking with potential landlords to build a housing stock.
  • Support members with compiling supportive documents and filling out applications pertaining to housing.
  • Assist members with applications for supportive and subsidized housing
  • Conduct pre-inspections of identified units to ensure they meet Housing Quality Standards (HQS)
  • Provide guidance to members that need to request security deposit assistance and manage various fees (ie; utility arrangements and deposits).
  • Help members obtain necessary household goods that increase safety and access in the home ( e.g., hospital beds, hoyer lifts, HVAC, and pest control services).
  • Facilitate landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing.
  • Educate clients on Landlord/Tenants rights.
  • Maintain documentation of services provided as required by the program contract and Agency standards. This documentation includes completed service notes, documentation in HMIS and Salesforce, and completion of all required documents in accordance with HUD and funding source.
  • Maintain housing charts in accordance with the agency guidelines and other contractual requirements.
  • Carry out intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other violations.
  • Collaborate and provide access to community resources that help prevent eviction when clients' housing is potentially jeopardized.
  • Assist with benefits advocacy, including assistance with obtaining identification and documentation for SSI eligibility, and support with the SSI application process.

BENEFITS:

  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
  • Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
  • 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
  • Short Term Disability Insurance
  • Term Life Insurance Plan

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.