Housing Navigator

Medix is hiring a Housing Navigator to support and represent the CalAIM program, advancing the mission, vision, and philosophy of the agency. Their primary role is to ensure members authorized by Managed Care Plans (MCPs) are provided with timely and quality housing transitional navigation services, housing deposits, housing tenancy and sustaining services.

Responsibilities:

• Collaborates with other team members to develop strategies for outreach targeted to consumers who tend to isolate themselves.
• Supports consumers with identifying barriers and finding appropriate healthcare resources, which may include the member's primary care physician, and if applicable, specialty care providers, dental care and vision care providers.
• Participates in off-site presentations that introduce the Cal-AIM program to community partners and potential new consumers.
• Provides caregivers or other supportive individuals with information regarding the agency, its process and procedures, and the various team members who can assist them.
• Completes intakes and assessments on a timely basis to determine clients housing needs.
• Identifies members who need to complete HMIS CES Surveys.
• Meets with members on a weekly basis to monitor and evaluate housing progression.
• Assists members with developing an individualized housing support plan based upon their housing assessment.
• Identify and secure resources to assist members with obtaining affordable housing and/or subsidizing their rent.
• Support members with compiling supportive documents and filling out applications pertaining to housing.
• Assist members with applications for supportive and subsidized housing
• Conduct pre-inspections of identified units to ensure they meet Housing Quality Standards (HQS).
• Provide guidance to members that need to request security deposit assistance and manage various fees (ie; utility arrangements and deposits).
• Help members obtain necessary household goods that increase safety and access in the home ( e.g., hospital beds, hoyer lifts, HVAC, and pest control services).
• Facilitate landlord/tenant mediation services to address issues and concerns, and help clients maintain their permanent housing.
• Educate clients on Landlord/Tenants rights.
• Maintain documentation of services provided as required by the program contract and Agency standards. This documentation includes completed service notes, documentation in HMIS and Salesforce, and completion of all required documents in accordance with HUD and funding source.
• Maintain housing charts in accordance with the agency guidelines and other contractual requirements.
• Conduct health & safety home visits, including unit habitability inspections.
• Carry out intervention services that identify potential behaviors that may jeopardize a client's housing, such as: late rental payments, hoarding, substance use, and other violations.
• Collaborate and provide access to community resources that help prevent eviction when clients' housing is potentially jeopardized.

Requirements / Experience:

• Bachelor's degree or related experience in a social service related field, or 3 years of combined experience related to case management, housing supportive services and working with the homeless population.
• Knowledge of housing rights pertaining to homelessness and low- and moderate-income housing.
• Must possess a valid California driver's license and maintain an insurable driving record.

Schedule:

• Monday- Friday 8:00- 3:00 pm (1 hr lunch break)
• 6 hours a day
• 30 hour work week

Pay range:

$25-30/hr BOE

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.