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Hospital Insurance Follow Up Representative

Posted: June 11, 2024
Salary:US$26.00 - US$30.00 per hour
Location:Walnut Creek
Job type: Permanent
Discipline:Revenue Cycle
Work Location:Hybrid

Job description

Hybrid Hospital Insurance Follow-Up Representative

Position: Hospital Insurance Follow-Up Representative
Location: Hybrid (One day onsite at Walnut Creek CA location)

Are you passionate about making a difference in the healthcare industry? Our organization is seeking a detail-oriented and proactive Hospital Insurance Follow-Up Representative to join our dedicated team in a hybrid role.

Why Join Us?:

At our company, we empower our team members to create meaningful impacts in healthcare. Join us to leverage cutting-edge technology and innovative solutions to enhance patient care and streamline hospital operations.

Key Responsibilities:

  • Reading commercial insurance contracts & performing contractual adjustments
  • Underpayments and overpayments
  • Following up on all denials, underpayments, and no response claims for their hospital facilities
  • Handling writing Provider Disputes (Appeals)
  • Review payer issues / trends, system errors impacting work flows
  • Utilizing "Epic hospital billing resolute"
  • Commercial and Government insurance follow up duties


  • Minimum 2 years accounts follow-up in hospital settings
  • Minimum 2 years EPIC experience, particularly Hospital Billing Resolute
  • Experience in writing Provider Disputes (Appeals)

  • Basic knowledge in Microsoft tools (Outlook, TEAMS, Word and Excel)
  • Knowledge in Commercial and Government reimbursement and guidelines

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Flexible hybrid work arrangement, combining remote and on-site work.
  • Professional development opportunities and career growth.
  • A supportive and inclusive workplace culture.


Start time between 7A - 8:30A


$26.00 - $30.00 DOE

Join our team and be a part of a team dedicated to transforming healthcare and improving patient outcomes. Apply today to make a real difference!