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Position Summary:
The Business Coordinator is responsible for coordination of incoming faxes, referrals and data entry for the intake department on the Home Health Team. This individual will support the process of scheduling clinical staff by timely processing and distribution of patient information in the clinical area.
The Business Coordinator will be working remote at times and there will be times where they need to be coming onsite to work as needed and requested.
Essential Functions:
- Enters referrals from liaisons and intake into the electronic medical record timely and accurately.
- Making outbound calls to follow up on discharge status to providers, socials workers, nurses etc
- Answering inbound calls from follow up on referral status
- Acts as liaison to Admission Coordinators and to hospital liaisons.
- Scans all clinical and referral documentation accurately into electronic patient record.
- Enters non-admits into electronic medical record. (EPIC)
- Maintains physician database with updated license and PECOS status.
- Runs Medicare Eligibility on new and pending referrals.
- Reads Medicare eligibility correctly and completes required follow up.
- Annually completes Compliance Education and understands applicable policies.
- Verify insurance coverage for Non-Medicare Patients (calling and electronic)
- Follow up with patients when needed
- Assists billing when billing problems arise
Schedule: 40 hours/week, rotating weekends. Scheduling is done 1 month in advance. (Working 1 or 2 weekend days will be required). Need for flexibility.
3-5 Must Have Skills/Qualifications:
- 1+ year Admission and/or Intake experience in Home Health setting
- Insurance Verification/Authorization experience
- Familiar with w/ EMR systems
- Computer Savvy
- HS Diploma / GED