Healthcare Operations Manager (Remote)

MUST RESIDE IN MONTEREY COUNTY, CA

Medix is looking to hire a Remote Operations Manager to join a growing care management organization.

Responsibilities:

• Overseeing a staff of 15 across Merced, Santa Cruz, San Benito, and Monterey County.
• Ensure compliance with organization's policies and expectations.
• Perform weekly audits of employee performance and KPIs, provide guidance and coaching to improve metrics, when necessary.
• Review and monitor expenses, identifying cost-saving measures to maintain financial sustainability.
• Ensuring adherence to all applicable healthcare regulations and standards, including patient privacy laws and quality control protocols.
• Work closely with the management team to align on company-wide goals and participate in action planning.
• Generating reports on operational performance, identifying areas for improvement, and presenting findings to leadership.
• Provide ongoing support to staff in resolving challenges and concerns in a timely manner.
• Participate in team meetings and new staff training.
• Apply in-depth knowledge of CalAIM program or FQHC operations to contribute to the organization's success.

Requirements / Experience:

• Bachelor's Degree in Healthcare, Social Work or Public Health
• MUST reside in Merced, CA
• Proven track record of leading and developing a team
• Strong analytical and communication skills
• Prior experience with CalAIM, FQHC, or underserved populations

Schedule:

• Monday- Friday 8:00-5:00 pm

Starting pay:

$70,000+ annual salary

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.