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Health Coordinator / Advanced Patient Service Rep

Posted: November 01, 2023
Salary:US$20.00 - US$22.00 per hour
Job type: Permanent
Work Location:On-site

Job description

A large healthcare company is looking for an advanced Health Coordinator / Patient Service Rep to sit onsite 5 days a week in Mullica Hill, NJ! The overall goal of this role is to provide tela-health in a call center setting for patients who have just been dispatched from the hospital. (Note: this is NOT a remote position.) You will help with any and all healthcare needs of the patients and connect them to the correct physicians when needed.


  • Monday - Friday 8:00 am to 5:00 pm
  • No weekends!


  • Mullica Hill, NJ
  • 5 days onsite
  • No floating to other locations!

Job Description:

  • Maintains and monitors a process for addressing customer concerns and preferences
  • Acts as an advocate for clients to create a trusting environment for learning, adapting, and healthy change
  • Facilitates the care of customers in their homes under the direction of the physician by conducting intake, needs assessment, planning, and reassessment of service needs.
  • Acts as a liaison between the attending physician, vendors and the client to ensure non-fragmented, seamless, and holistic care through day-to-day support
  • Screens incoming admissions of customers for eligibility for support services and facilitate services from community providers as needed
  • Coordinates necessary arrangements and follow up on services for customers in a timely manner
  • Responds to customer questions, issues and/or concerns and relay information to the concerned parties.


  • At least 3 years experience in healthcare administration
  • Strong medical terminology knowledge

What's in it for you?

  • Benefits, including dental, health and vision
  • PTO
  • Weekly pay
  • Amazing company culture!