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Front Office Medical Assistant

Reference ID:224994

Location

Laguna Hills, California

Hourly

$20 - $25 / hr

Contract type

Full time

Work type

On-site

Description

Greet all patients in a respectful, courteous, confidential, and caring manner upon arrival.
Performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, checking patients in, scheduling all follow-up appointments upon check-out, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Communicates directly with patients and/or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility/benefits.
Utilizes computer systems to enter access or verify patient data in real time ensuring accuracy and completeness of information.
Interact positively with patients, families, and other patient care providers.
Interview, verify and/or update patient/family to obtain patient registration demographic, financial, and
insurance information and accurately enter information into the computer.
Assign appropriate financial class and insurance plans to patient visit.
Secure patient's signature when applicable (i.e., Medicare waivers, financial agreements, insurance forms, etc.)
Create medical records upon registration if the patient is new to the network.
Verifies insurance coverage, benefits, and creates price estimates, reverifications as needed.
Identifies outstanding balances from patient's previous visits and attempts to collect any amount due.
Direct patients and families to appropriate areas of clinics.
Show awareness of and care in line with the Patient's Bill of Rights.
Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.

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