Front Desk Support Associate

Important Information:

Location: Must reside locally in Cincinnati, OH 45219
Contract Duration: until end of January 2025; contract duration is subject to change
Schedule: Monday-Friday 7:00am-4:30pm

Job Overview:

Front Office/Admin Core:

• Maintain confidentiality of patient protected health information
• Prepare source document charts, copy and/or file medical records and study related documents as required
• Perform front office duties as needed including but not limited to answering phones, scheduling subjects appointments, making reminder calls and updating patient tracking systems
• Instruct patients on completing applicable paperwork upon check in
• Other duties as assigned

Data Entry Responsibilities:

• Assist in the conduct of clinical trials by performing data entry tasks in accordance with the study protocol, GCP, ICH Guidelines, and company SOPs under the direction of the Clinical Research Team
• Enter source data into the sponsor's and/or vendor's data portal
• Resolve basic queries that do not require a change in the clinical source chart per company SOPs
• Escalate missing and/or inconsistent data identified in the subject's chart to Clinical Research Team
• Demonstrate basic understanding of good documentation practices when transferring data to sponsor/CRO data capture systems
• Maintain confidentiality of patient protected health information

Medix is acting as an Employment Business in relation to this vacancy.