Front Desk Representative

Job Title:Front Desk Representative

Job Location Details:South La Canada Drive and Continental Rd, Green Valley Arizona

Client Location: Arizona Oncology Green Valley

Work Location: On-Site

Job Description:

Are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs.

Responsibilities/ Job Duties:

• Greet patients and visitors to the clinic with a smile and in a prompt, courteous and professional manner
• Check in patients for office visits, treatments, and labs and inform clinical staff of patient arrival.
• The site typically sees 40-60 patients/day
• Provide and explain paperwork for the patient to complete prior to examination; collect, proof for completeness, and file patient forms; update demographics and insurance information in the system; collect co-pays and balances.
• Answer phones (mostly patient calling to verify time of appointment or reschedule appointment - there is a separate scheduler that handles full appointment scheduling)
• Record patient cancellations and missed appointments; reschedule appointments; notify appropriate staff of the cancellation and make note in patient chart.
• Record call if Clinical Triage is needed and input note in the system so clinical staff knows to contact the patient.
• Provide general administrative support.
• Working with Athena (scheduling system) and iKnowMed G2 (EMR)

*Bilingual Spa/Eng is preffered but not required*

Minimum Education and Experience Requirements: High school diploma or GED

Schedule/ Shift: Monday-Friday 7:45am-4:30pm (45 min lunch)

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

Medix is acting as an Employment Business in relation to this vacancy.