Front Desk Receptionist

Job Posting: Front Desk Receptionist

Location: Wellesley, MA 02481

Job Overview

We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and efficient experience. Responsibilities include managing patient check-in and check-out, answering phone calls, scheduling and rescheduling appointments, and maintaining accurate documentation in the EPIC system.

Key Responsibilities

• Greet patients warmly and professionally as they arrive.

• Handle check-in and check-out procedures efficiently and accurately.

• Answer and route incoming phone calls; address patient inquiries courteously.

• Schedule and reschedule patient appointments in accordance with office protocols.

• Enter and update patient information and appointment details into the EPIC system.

• Ensure proper documentation and record-keeping for all patient interactions.

• Maintain the front desk area, ensuring it is organized and presentable.

• Assist with other administrative tasks as needed to support the office team.

Qualifications

• High school diploma or equivalent (required); additional education or certifications in administration or healthcare (preferred).

• Previous experience in a receptionist or front desk role, preferably in a healthcare setting.

• Proficiency with EPIC or similar electronic medical record (EMR) systems (preferred).

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Professional demeanor with a focus on customer service.

What We Offer

• Competitive salary

• Comprehensive benefits package

• Free onsite parking

• A supportive and team-oriented work environment

Job Type: Full time

Compensation: $ 20-25 depending on experience

Hours: 40 hours/week - Mon- Fri 8am-4:30pm

Location: Wellesley, MA 02481

Benefits: In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).

As an employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

401(k) Retirement Plan (After 6+ months of service, during a 401k enrollment period)

Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options!

Prescription Programs

Short Term Disability Insurance

Term Life Insurance Plan

Accrued time off

Apply Today! #MedixEast

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.