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Dialysis Billing and Collections Specialist (Remote)

Posted: December 08, 2023
Salary:US$20.00 - US$27.00 per hour + Medical, Dental, Vision, PTO
Location:United States of America
Job type: Contract
Discipline:Revenue Cycle
Work Location:Remote

Job description

Dialysis Billing and Collections Specialist (Remote)

Medix Healthcare

Remote - USA

$20.00-$27.00 an hour - Full-time

Job Details


$20.00-$27.00 an hour

Job Type



  • 3+ Years of Dialysis Billing and Collections Experience
  • Quiet, Dedicated WFH Environment
  • Government (Medicare/Medicaid) Insurance Experience


For your Health...

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Basic Life Insurance/AD&D
  • Voluntary Employee-Paid Life Insurance/AD&D
  • Employer-Paid Short Term and Long Term Disability
  • Employee Assistance Program
  • Wellness Program

For your Wealth...

  • HSA and FSA Options
  • 401k Retirement Plan with Company Match
  • Cell Phone Discount Plans

For your Rest & Relaxation...

  • Paid Time Off
  • Paid Holidays
  • Travel Assistance Program

Full Job Description

Are you looking to join an organization that is currently building the next generation of Kidney Care? We are looking to hire "Patient Account Representatives" - Dialysis Insurance Collectors - to our remote revenue operations. You will get the opportunity to be part of a company that specializes in developing new treatments and technology that broaden the effectiveness and options to ESRD patients. - Apply today to get your name in the mix!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!


Summary: The Patient Account Representative will contribute previous experience and a high level of detail to our Insurance Collections team. Responsible for managing the insurance follow-up and collections process, ensuring timely reimbursement from dialysis services rendered.

Essential Duties and Responsibilities: Include the following, other duties may be assigned.

As a Patient Account Representative, you will...

  • Follow-Up on Outstanding Claims: Monitor and track outstanding claims, follow up with insurance companies to resolve issues, and ensure prompt reimbursement.
  • Appeals and Denials Management: Identify claim denials, investigate reasons for denials, and initiate appeals or re-submissions as necessary for claims to be processed and paid.
  • Payment Reconciliation: Reconcile payments received from insurance companies with billed amounts, identifying discrepancies and resolving payment variances.
  • Documentation and Reporting: Maintain comprehensive records of billing activities, payments, and collections. Generate reports on collections, outstanding claims, and trends for management review.
  • Communication and Collaboration: Collaborate effectively with internal teams, including billing, finance, and clinical staff, to resolve billing issues and streamline the collections process.
  • Compliance: Ensure compliance with all relevant regulations, policies, and procedures governing insurance billing and collections in the healthcare industry.
  • There is a strong focus on government payers (medicaid & medicare).
  • Most of the claims / follow ups will require staff to be calling the insurance payers, not just working out of payer portals.
  • Production and quality will be measured (efficiency, effectiveness and volume), the goal is to have staff touching 65+ accounts daily.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when carrying out the Core Values:

  • Aggressive Collector, "Bulldog Mindset"
  • Detail Oriented
  • Self Starter
  • Positive Attitude

Education and/or Experience:

  • 3+ Years of Dialysis Billing and Collections Experience
  • Quiet, Dedicated WFH Environment
  • Government (Medicare/Medicaid) Insurance Experience

Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: "EMR" (electronic medical record system), computer, internet, email, copy and fax machines, and telephone.

Work Environment: Fully remote with equipment provided. Reliable wifi and a professional working environment is required on behalf of the employee.

Job Type: Full-time

Pay: $20.00-$27.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • M-F, 9am-5pm EST


  • 3+ Years of Dialysis Billing and Collections Experience
  • Quiet, Dedicated WFH Environment
  • Government (Medicare/Medicaid) Insurance Experience