Job Description:

Responsible for administering the day-to-day activities of the business office, including: patient and employee relations, staff interviewing, management of insurance, and communications efforts, ensuring regulatory compliance, staff training and motivation. Assist the senior manager and dentist with other tasks as assigned.

Specific Duties

• Supervise day-to-day operations of dental office
• Supervise direct staff assignments and activities, in accordance with office policies and applicable laws.
• Manage compliance with OSHA, state and federal regulations
• Know and follow dental office contingency plan
• Stay current with trends, legislation and regulations in the dental profession
• Manage patient financial accounts
• Supervise the ongoing performance of staff
• Supervise and update office computer systems

Patient Management

• Oversee patient relations and handle patient complaints
• Help explain office policy to patient
• Help support staff as needed (appointment scheduling, collections, insurance, assistant dentist as need it.)
• Monitor patient relations with regular patient satisfaction surveys.

Staff Management

• Assign, direct and manage staff duties, as assigned by the senior manager and dentist.
• Determine staff schedules according with senior manager
• Orient and train new staff
• Organize staff training on OSHA and HIPAA compliance
• Display any posters required by federal, state or local law
• Monitor staff performance
• Coordinate team meetings
• Engage in conflict resolution

Qualifications/Requirements:

• Dental Assistant Diploma
• Bilingual English and Spanish.
• Knowledge and experience in staff management
• Ability to work at both sites in LA (90033/90057)
• Flexibility with staying late if procedures are going over schedule

Schedule:

• Please note you will need to support two sites that follow 2 schedules

Must be able to work:

7:30-4:30PM OR 8-5PM - Available to stay later if procedures go over time

Pay: $32.31-$35/hr depending on experience

Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix is acting as an Employment Agency in relation to this vacancy.