Dental Assistant

ESSENTIAL FUNCTIONS

* Helps patients feel comfortable before, during and after dental treatment

* Schedules and registers patients throughout each day either: 1. Utilizing the phone system, or, 2 In person at the Dental Department Patient Access Area

* Greets patients in a prompt, courteous and professional manner

* Attains and appropriately handles all messages from the voicemail each day

* Answers incoming calls promptly and professionally, efficiently screening calls and relaying messages

* Checks in patients via computer (and possible paperwork) capturing all required information in order to establish the individual as a patient of record

* Demonstrates commitment to the mission of the organization in promoting dental health

* Interacts positively with a diverse, sometimes difficult, and demanding patient population

* Provides service in a manner that is appropriate for the patient's age; demonstrates knowledge and skills necessary to meet the patient's physical, psychosocial, educational, and safety needs

* Completes and maintains patient records and related administrative documentation

* Verifies and/or confirms all data/insurance information for patients each day, including walk ins and add-ons

* Checks to make sure all patient paperwork is completed/signed prior to patient being sent to the Clinical Area in the Dental Department

* Utilizes systems, technology, and equipment in the collection of patient data, records management and collections

* Provides laboratory delivery and pick up coordination * Responsible for strategically placing emergency patients into the schedule with guidance from the Dentist and/or Dental Staff

* In collaboration with the Dental Assistants, responsible for scheduling:

1. Prostho patients once their cases are in, and,

2. Patients that have had Pre-authorizations approved and are ready for treatment * Responsible for the orderly appearance of the Dental Front Desk Area & Dental Waiting Room.

* Ensures that adequate quantities of supplies are always on hand * Responsible for making sure appropriate amounts of petty cash is on hand each day

* In cooperation with the Clinical Dental Staff, responsible for filling and maintaining an efficient and effective Dental Schedule

REQUIREMENTS

Skills/Abilities

* Basic understanding of clerical and administrative procedures

* Excellent written and verbal communication skills

* Excellent organizational and time management skills

* Ability to solve problems as they arise

* Excellent research and customer service skills

* Proficient in Microsoft Office Suite or similar software

* Must be detail oriented Education/Experience

* High school diploma or equivalent

* Strong organization and interpersonal skills

* Computer experience

* Knowledge of dental terminology and procedure codes

* Current Radiation Safety Certification and/or successful completion of a radiation safety course

* Current CPR Certification

* Certification in Office Practice or enrollment in such a program is desired

8am-4:30pm Mon - Fri

***All candidates applying will need to be vaccinated for COVID and show proof of receiving the COVID vaccine before being interview and hired. **