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Customer Service Representative

Posted: October 04, 2024
Salary:US$20 - US$22 per hour + 401(k), Insurance, PTO
Location:Mundelein
Job type: Contract
Discipline:Medical Device
Reference:235026_1728062785
Work Location:On-site

Job description

Join Our Team: Customer Service Rep (Product Recall)

Location: Mundelein, IL
Schedule: M-F, 8 AM - 4:30/5 PM (Flexible lunch)
Duration: 4-month contract (opportunity to extend or go permanent)

About the Role:
We're looking for dedicated Customer Service Reps to join a medical device Product Recall team. Make a real impact by assisting clients during critical recall situations!

Key Responsibilities:

  • Communicate with clients via phone and email about recalled products.
  • Document customer interactions and any injuries.
  • Resolve inquiries regarding recalls and product returns.

What You Need:

  • High School Diploma or equivalent.
  • 2+ years in customer service.
  • Strong data entry and Microsoft Office skills.
  • Excellent communication and organizational abilities.
  • A proactive, hands-on attitude.

Why Join Us?

  • Make a difference in client safety.
  • Opportunities for career growth by gaining experience with a leading healthcare company.

Ready to make an impact?
Apply now and we'll connect you with the hiring team!