Healthcare
Hire the right healthcare staff with speed and precision locally or nationwide.
Hire the right healthcare staff with speed and precision locally or nationwide.
Uncover alternative and sustainable staffing solutions to address nursing shortages
Hire skilled life sciences talent by partnering with a nationwide recruitment agency with local market expertise.
Learn how partnering with a staffing agency is a powerful way to combat the challenges of hiring in the current life sciences job market
Execute critical healthcare IT initiatives with increased flexibility and cost-effectiveness with us at your side.
Uncover how to handle an employee-led technology market.
Match your unique skills with in-demand jobs at growing organizations.
Explore our library of insights and tips designed to help healthcare leaders and job candidates align.
We’re positively impacting lives as a leading provider of workforce solutions for clients and talent.
- Conduct reminder calls for patients with outstanding balances or those nearing service disconnection.
- Monitor self-pay accounts and follow up with patients on payment plan status.
- Learn about client operations to provide accurate information and options for account resolution.
- Handle incoming and outgoing calls for a variety of clients.
- Process credit card and check payments over the phone.
- Send statements, itemized statements, and receipts as requested.
- Explain insurance coverage and answer billing-related questions.
- Support training and guidance for new employees and assist with administrative tasks.
- Maintain compliance with state and federal guidelines while managing accounts.
- Achieve metrics based on call volume, duration, and quality.
Must-Have Skills/Qualifications:
- Knowledge of health insurance with the ability to answer questions about claims.
- Excellent customer service skills.
- Previous call center experience, preferably in both inbound and outbound roles.
- Proficient computer skills with the ability to learn various systems.
- Strong administrative skills, including completing forms and managing spreadsheets.