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One of the largest healthcare providers in Fort Worth is looking for an Patient Collections Representative. Apply if qualified and interested!
Working under the supervision of the Director of RCM, this position is responsible for answering incoming calls, collecting on past due balances from patients and assisting with credentialing follow up calls. Ability to deal with difficult issues in a calm, professional and results oriented manner is critical to success in this role. The Customer Service - Patient Collections role requires extensive interaction with patients and colleagues. Exceptional customer service as well as a systematic approach to resolve issues is a key skill in this role.
Responsibilities
Incoming and outgoing calls with patients to collect balances
Education: High school or GED
Keys to success
Schedule/Shift
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