Customer Service - Patient Collections

One of the largest healthcare providers in Fort Worth is looking for an Patient Collections Representative. Apply if qualified and interested!

• Contract to hire opportunity (5 months)
• Onsite role

Working under the supervision of the Director of RCM, this position is responsible for answering incoming calls, collecting on past due balances from patients and assisting with credentialing follow up calls. Ability to deal with difficult issues in a calm, professional and results oriented manner is critical to success in this role. The Customer Service - Patient Collections role requires extensive interaction with patients and colleagues. Exceptional customer service as well as a systematic approach to resolve issues is a key skill in this role.

Responsibilities

• Incoming and outgoing calls with patients to collect balances

• Create and send patient statements weekly
• Manage outside collections company reports and collections
• Set up and manage monthly payment plans
• Various job duties as assigned by the Billing Manager

• Team Culture: peaceful, non chaotic, not micromanaging, work life balance is respected
• Growth Opportunity: team lead opportunity in the future and upward mobility, room for growth
• Great tenure on teams
• Benefits for Contractor and Full time employees

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