Customer Service and Data Entry

Job Title: Entry-Level Data Entry and Customer Service Clerk - Hiring Immediately!

Job Summary: We are seeking an entry-level, detail-oriented Data Entry and Customer Service Clerk to join our team in our Pittsburgh-based office. This role involves accurate data entry and providing exceptional customer service to our clients. The ideal candidate should possess strong data entry skills, excellent communication abilities, and a commitment to ensuring customer satisfaction. This is an excellent opportunity for early-career candidates to grow with an organization in the healthcare field.

Key Responsibilities:

1. Data Entry:

   • Accurately input and update data into our databases and systems.
   • Verify and correct data discrepancies and errors as needed.
   • Maintain data integrity and confidentiality.

2. Customer Service:

   • Respond to customer inquiries, requests, and issues via phone, email, or chat.
   • Provide timely and courteous assistance to customers and address their concerns.
   • Ensure a high level of customer satisfaction through effective communication and problem-solving.

3. Documentation:

   • Maintain organized records of customer interactions and transactions.
   • Prepare and distribute reports, as required, to various departments.

4. Quality Assurance:

   • Review data for accuracy and completeness.
   • Implement quality control procedures to identify and resolve data discrepancies.

5. Administrative Tasks:

   • Assist with administrative duties as needed, such as filing, photocopying, and data retrieval.

Qualifications:

• High school diploma or equivalent (GED).
• This is an entry-level position.
• Proficiency in data entry software and Microsoft Office applications.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Ability to work both independently and as part of a team.
• Strong organizational and time management skills.
• Basic knowledge of office equipment and procedures.
• Ability to handle sensitive and confidential information with discretion.

Working Conditions:

• This position is located in our Pittsburgh-based office and requires onsite work.
• Standard office hours are Monday through Friday from 8:00 AM to 5:00 PM.
• Remote or hybrid work options are not available for this role.

Compensation:

• The hourly wage for this position is $18 per hour.

Position is contract to hire through Medix #MedixHC