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Credit Balance Specialist

Posted: June 26, 2024
Salary:US$20 - US$24 per hour
Job type: Contract
Discipline:Revenue Cycle
Work Location:Hybrid

Job description


  • Analyze patient accounts in assigned credit balance (CB) work queues to resolve both distributed and undistributed credit balances
  • Determine proper coordination of benefits
  • Add missing coverage(s) to patient accounts and/or update any outdated coverage information
  • Add account comments regarding coverage changes/additions, documenting who was consulted (payer contact name and phone number, reference to website, etc.)
  • Analyze credit balance inquiries and potential refund requests from other departments
  • Identify payer-specific trends

Must Have Skills/Qualifications

  • 3+ Years of recent Credit Balance experience
  • Expert insurance payer knowledge, adjustments, refunds, credits, primary & secondary insurances
  • High school diploma or equivalent

Hours: Mon-Fri 8am-4:30pm (3 days remote, 2 days onsite)