Community Care Coordinator

The Community Care Coordinator is a key part of our Street Medicine team, helping people experiencing homelessness get the healthcare and support they need. You will build trust with individuals, assist with registration, and connect them to important services like housing, food, and medical care. This role involves traveling to outreach locations, working closely with the healthcare team, and providing case management support to clients.

• Verify eligibility & register clients: Check that clients qualify for services and complete all required forms. Register clients into the EPIC EMR system during outreach.

• Engage with clients in the community: Be the first point of contact for people in shelters, encampments, and other community areas, building trust and encouraging them to get care.

• Provide outreach support: Travel to shelters and encampments to find clients who need help. Assist with transportation and set up for outreach activities.

• Coordinate care: Work with healthcare providers to create care plans, schedule follow-ups, and connect clients to services like housing and food assistance.

• Case management: Help clients by scheduling appointments, tracking referrals, and following up to make sure their needs are met.

• Build trust: Use your personal experience and cultural understanding to connect with clients and help them feel comfortable engaging with the program.

• Keep records: Document client interactions and services, following program guidelines and ensuring privacy standards are met.

• Support team safety: Assist in keeping the outreach team safe and help manage emergency situations when needed.

Schedule: Monday - Friday 8am - 5pm

• Benefits:

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)

• Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)

• 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)

• Short Term Disability Insurance

• Term Life Insurance Plan

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.