As our Trial Navigator, you will be responsible for organizing and managing operational details associated with the successful delivery of recruiting strategies. You will report directly to the CEO and work in collaboration with the Marketing team, Chief Operations Officer, and cross-functional teams to craft and deliver recruitment and retention solutions that provide maximal advantage across our projects.

You will work closely with the Clinical Project Director, Clinical Trial Navigator, and Head of Clinical Operations to achieve established goals and objectives for generating eligible participants and strategies for clinical trial adherence. The Clinical Site Recruitment and Retention Specialist is vital in assisting patients to enroll in clinical trials and to stay enrolled through to the Last Patient Last Visit.

Roles and Responsibilities

• Participate in recruitment and retention consultations and contribute to the development and management of resources and tools to assist research teams in improving participant engagement.
• Assist volunteers to understand what it means to participate in research and offer tailored strategies to engage participants throughout the entire study.
• Source potential participants who may be eligible for the trial
• Work closely with the Clinical Patient Educator/Navigator to ensure that eligible subjects are aware of the enrolling sites.
• Discuss all aspects of the trial with potential participants, ensuring comprehension and voluntariness while obtaining informed consent for participation.
• Collaborates with the Clinical Research Coordinator and Site Personnel to provide support for both the site and the patients through the life of the trial.
• Develop and implement strategies to keep participants enrolled by addressing any barriers to retention in a timely manner.
• They maintain adequate communication with all stakeholders, including researchers, study teams, and participants, to ensure a smooth trial process.
• The Clinical Site Recruitment and Retention Specialists provide a tailored approach by working directly with study teams, collaborators, community members, and research participants to identify and foster connections with diverse populations.
• Develop strategies to improve participant engagement and address any concerns or issues that may arise during the trial.
• Assists with transportation, adherence, compliance, caregiver support, insurance questions, home health visits and scheduling.
• Assist the site and the patients by providing a Tailored approach to recruitment and retention. They ensure that patients remain actively involved in the trial and address any factors that may contribute to
• their disengagement.
• Collaborate directly with the Clinical site and patients to address and minimize issues in recruitment and retention.
• Works directly with the DCT team of Home Health Nurses to train the DCT team, assist in scheduling subject visits, coordination of drug supply (either direct to patient or via collection during the patient's site visit) in preparation for the Home Health visit.

• Utilizes the recruitment subject database for subject identification, recruitment, and qualification.
• Recruits, screens, selects, determines the eligibility of study participants, and ensures subjects follow the research protocol.
• Applies expertise, knowledge, and skills to a broad range of different types of clinical studies, navigates resources, and identifies issues needing escalation.
• Support leads in delivering recruitment and retention strategies by managing the important details needed for flawless execution, including organizing and managing the IRB and EC submissions.
• Assist in the development of educational and recruitment materials including trial postings hosted on clinical trials website and coordinate cross-functional review.
• Provide an intake and full eligibility screening for all new patients and conduct patient screening either in-person or by telephone for those individuals who may be eligible for our projects.
• Ensure that the Materials Standards are consistently applied to recruitment materials, clinical trials website, and Community content, as well as presentations and other key deliverables.
• Support the team with the development of presentations, key internal communications, and other deliverables.
• Maintain accurate, up-to-date records of patient contracts, tracking necessary eligibility forms within assigned deadlines for all assigned patients.
• Conduct regular, comprehensive patient documentation reviews for quality and completeness.

Qualifications and Education Requirements

• Associates or Bachelor's Degree in a related field or equivalent industry experience.
• 2+ years' experience as a CRC or in site management
• Comfortable in explaining medical terms and procedures
• Minimum of two years of direct patient interaction with clinical research patients.
• Demonstrated experience working in diverse and underrepresented communities, forming trusting relationships.
• Familiarity with clinical trial technologies: eSource, eConsent, CTMS, eCOA, etc.

Great to have

• LPN/LVN
• Attention to detail, commitment to quality, and a heart for serving others.
• Strong communication and presentation skills.
• Ability to cultivate relationships with all levels of management, clinical support staff, and strategic partners

Schedule: Monday-Friday, 30-32 hours per week

Travel: hybrid schedule that will allow more remote flexibility down the road. Mileagel reimbursed. Traveling between 3 sites in:

- Greensboro, NC
- Shelby, NC

- Salem, NC