Medix is looking to hire a Licensed Pharmacy Technician for a FULLY REMOTE full-time position with a well-established organization.

Responsibilities:

• Responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases.
• Engaging patients over the phone to deliver exceptional service on behalf of the assigned health plan, including explaining clinical programs and benefits.
• Identifying potential medication-related and health-related issues and escalating them to the pharmacist.
• Obtaining provider contact information to facilitate the delivery of clinical interventions.
• Obtaining patient information required for clinical interventions.
• Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally.
• Accurate record keeping in the electronic software system.
• Participating in process improvement meetings and team meetings to optimize workflows.
• Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns.
• Scheduling patients for telephonic or video conference appointments with clinical pharmacists.
• Assisting with obtaining referrals and authorizations.
• Undertaking other assigned projects.

Requirements / Experience:

• State Licensed Pharmacy Technician
• Highly preferred candidate with National Certificate (PTCB or ExCPT)
• Ability to prioritize effectively and work in a fast-paced environment
• Spanish/ Russian/ Arabic bilingual
• Knowledge of basic medical terminology and medication names (brand and generic)
• Excellent written and oral communication skills
• Strong computer skills, including proficiency in the Microsoft 365, Google Workspace, and MacBooks
• A team player mindset with the ability to work independently
• Ability to work 40 hours/week

Preferred Qualifications:

• Experience with other electronic medical records
• Experience in an ambulatory care setting, including taking medication histories
• Experience working in a busy healthcare environment

Schedule:

• Fully remote
• Multiple time zones available
• 9:00- 6:00 pm PST (highly preferred)

Pay range:

$19- 21/hr BOE