Clinical Support Specialist/ Pharmacy · Medix Staffing Solutions LLC

Medix is looking to hire a Licensed Pharmacy Technician for a FULLY REMOTE full-time position with a well-established organization.

Responsibilities:

Responsible for making outbound calls to patients, providers, and pharmacies to intervene in patient cases.
Engaging patients over the phone to deliver exceptional service on behalf of the assigned health plan, including explaining clinical programs and benefits.
Identifying potential medication-related and health-related issues and escalating them to the pharmacist.
Obtaining provider contact information to facilitate the delivery of clinical interventions.
Obtaining patient information required for clinical interventions.
Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally.
Accurate record keeping in the electronic software system.
Participating in process improvement meetings and team meetings to optimize workflows.
Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns.
Scheduling patients for telephonic or video conference appointments with clinical pharmacists.
Assisting with obtaining referrals and authorizations.
Undertaking other assigned projects.

Requirements / Experience:

State Licensed Pharmacy Technician
Highly preferred candidate with National Certificate (PTCB or ExCPT)
Ability to prioritize effectively and work in a fast-paced environment
Spanish/ Russian/ Arabic bilingual
Knowledge of basic medical terminology and medication names (brand and generic)
Excellent written and oral communication skills
Strong computer skills, including proficiency in the Microsoft 365, Google Workspace, and MacBooks
A team player mindset with the ability to work independently
Ability to work 40 hours/week

Preferred Qualifications:

Schedule:

Pay range:

$19- 21/hr BOE

Clinical Support Specialist/ Pharmacy Technician