Clinical Documentation Collector

Hiring | Documentation Collector | Clinical Documentation | Collector | Hiring

Job Title: Clinical Documentation Collector - Temp

Department: Business Development Reports To: Supervisor of Clinical Assessments

JOB PURPOSE:

The Clinical Documentation Collector - Temp will be responsible for visiting patients' homes within the designated region to collect signed clinical documents. This role is crucial in ensuring the timely and accurate collection of essential paperwork and facilitating seamless communication between patients/providers and our healthcare team.

JOB RESPONSIBILITIES:

• Visit participants' homes / physician offices to collect signed clinical documents as required.
• Ensure all necessary paperwork is completed accurately and in compliance with regulatory standards.
• Maintain organized records of collected documents and update relevant databases accordingly. Upload documents in the Organization's designated systems.
• Communicate effectively with participants to schedule collection visits and address any concerns or questions they may have.
• Collaborate closely with the administrative team to prioritize collection tasks and coordinate schedules efficiently.
• Adhere to all company policies and procedures, as well as legal and ethical standards, regarding patient confidentiality and data protection.
• Provide regular updates to the relevant stakeholders regarding the status of document collection and any notable observations or feedback from participants.
• All other duties assigned.

Schedule: 8:30 AM - 5:30 PM

Weekly Hours: 40

QUALIFICATIONS:

Education: A high school diploma or equivalent is required; additional education or training in healthcare administration or a related field is preferred.

Experience:

• Prior experience in a similar role, particularly in healthcare or customer service, is advantageous.
• Excellent interpersonal and communication skills, with the ability to interact professionally and empathetically with patients from diverse backgrounds.
• Strong organizational skills and attention to detail, with the ability to maintain accurate records and documentation.
• Reliable transportation and a valid driver's license are required.
• Ability to work independently and manage time effectively to meet collection targets and deadlines.
• Commitment to upholding confidentiality and privacy standards in handling sensitive patient information.
• Flexibility to accommodate varying schedules and occasional evening or weekend collection visits, as needed.
• Proficient in Microsoft Office (excel and word).

Physical Requirements

Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:

• Standing - Duration of up to 8 hours per day in the field/community
• Sitting/Stationary positions - Sedentary position for a duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull - Up to 50 pounds of equipment, baggage, supplies, and other items used in the scope of the job using OSHA guidelines, etc.
• Bending/Squatting - Must be able to safely bend or squat to perform the essential functions under the scope of the job.
• Stairs/Steps/Walking/Climbing - must be able to safely maneuver stairs, climb up/down, and walk to access work areas. The position requires the individual to be able to travel and walk between sites/locations and work areas throughout the day.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools to complete essential job functions (ie. typing, use of supplies, equipment, etc.)
• Sight/Visual Requirements - Must be able to visually read documentation, papers, orders, signs, etc., and type/write documentation, etc. with accuracy.
• Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.

Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Hiring | Documentation Collector | Clinical Documentation | Collector | Hiring