Client Services Manager

Job Description

• Primary point-of-contact for assigned clinical departments.
• Works closely with department Administrators and Physicians to understand their practice patterns and trends.
• Works collaboratively with clinical departments and management team to improve workflow, standardization, and corrective procedures.
• Recognize and communicate trends with major payer issues relating to appeals and denials and escalate to internal teams for further review and solution.
• Compile medical billing data, analyze trends, summarize findings, and work with management teams to implement solutions.
• Identify and troubleshoot data flow issues, spot trends, and provide guidance and/or coordination to resolve revenue cycle issues.
• Meets regularly with assigned departments to address opportunities for improvement and formally present practice results, discuss practice and industry trends, and share intellectual capital.
• Proactively finds new ways to improve the accounts receivable of assigned departments.
• Identifies issues, responds to and resolves account receivable and customer service problems.

• Minimum Education and Experience Qualification Requirements: Bachelor's degree or 5+ years of experience
• Schedule / Shift: Monday - Friday - Over 90% remote
• Salary range: $90,000 - $115,000