Client Service Director

Medix is a Joint Commission Certified staffing company who helps some of the top Hospitals and Organizations in the Chicago area and Chicago suburbs hire for their director openings. This specific Clinical Services Director is a permanent direct hire position

Job Description:

General Responsibilities

• Strategic planning and coordination of patient services in the telecare clinic as well as brick and mortar clinics
• Develop and Implement plans for achieving forecasted goals and strategic initiatives
• Enhance operating models and business processes to maximize operational effectiveness
• Oversee Department operations and performance monitoring
• Develop an oversee training for new team members
• Roll out new programs and services is directed by executive leadership
• Communicate clearly with the executive leadership
• Actively demonstrate the organization's core values making management decisions consistent with those values and the mission
• Adhere to all policies and procedures as applicable
• Attend mandatory staff meetings
• Perform additional duties as requested

Personnel Responsibilities

• Provide leadership supervision and guidance to the Telecare director and nurse managers in order to facilitate a team atmosphere setting clear guidelines for staff interactions with fellow staff members and with patients. When needed Personnel issues will be addressed to promote a productive and supportive work environment
• Act as liaison between executive leadership and Clinical Services Department
• Along with executive leadership, interview and hire new staff
• Oversee orientation and training of all clinical team members
• Perform yearly reviews with direct reports ensuring they are holding reviews for their staff
• Lead team in engagement with personal and team performance metrics seeking growth through continuous Improvement reassessment and celebration of victories

Estimated pay rate:

Up to $75,000 - $100,000 / year - Completely based upon experience

Qualifications:

Illinois RN License
BLS Certification

Nurse Manager Experience