Responsibilities

• Research and correct any claim discrepancies for assigned partner offices.
• Directly address all insurance denials received. (within 3 business days or less)
• Communicate directly with partner offices to request any additional information needed for claim payment.
• File secondary claims as needed with supporting documentation.
• Insurance aging report roll up for all partner offices.
• Registration and maintenance of online portals for Insurance companies.
• Follow up and resolve all communication requests. (responses within 48 hours or less)
• Ensure personal achievement of productivity standards and performance metrics as directed by supervisor.
• Complete other projects as assigned.

Qualifications

• Understanding of dental insurance and claims processing.
• Dentrix, Eagle Soft, Easy Dental or Open Dental software experience preferred.
• Great oral and written communication skills.
• Strong attention to detail.
• Typing/Data entry skills.
• Understanding of billing and appeals process.
• Ability to prioritize workload to achieve set time lines/goals.
• Ability to work independently as well as with a team.
• MS Office Suite knowledge is a plus.

Large company that is growing every day so lots of from for advancement.

computer skills, insurance, denials, X-rays, DSO/Dental

dental, healthcare

either 7-4 or 8-5 with 1 hour lunch