Location: Alhambra/Monterey Park Area (within a 20-mile radius)
Job Type: Full-Time (40 hours per week)
Working Hours: Monday to Friday, 8:00 AM - 5:00 PM
Position Overview: We are seeking a motivated and independent Provider Relations Representative to join our team. In this role, you will engage with healthcare providers within a designated territory, facilitating access to medical records and ensuring quality measures are met.
Key Responsibilities:
- Travel to various healthcare facilities within a 20-mile radius of the Alhambra/Monterey Park area.
- Pull and review patient charts, focusing on three main measures: diabetes management (A1C levels), blood pressure readings, and depression screening.
- Conduct straightforward assessments, including verifying if recommended actions were taken based on patient data (e.g., follow-up questions and next steps for abnormal results).
- Collect data from electronic medical records (EMRs) as well as paper charts. While specific EMR experience is not required, familiarity with clinical or medical records is essential, and training will be provided.
- Collaborate with the Provider Relations team to establish introductions with practice managers and explain the necessary access to records for our talent.
- Build and maintain relationships with various practices and their staff.
- Effectively communicate and coordinate with internal teams and external stakeholders.
- Work independently while managing a flexible schedule.
Qualifications:
- Experience in medical records, as a medical assistant, or in a front office role is preferred.
- Must possess the ability to manage your own schedule and work autonomously, as close supervision will not be provided.
- Strong interpersonal and communication skills.
- Proficiency in Mandarin or Cantonese is a significant plus, but not required.
Onboarding:
- On the first day, you will report to the corporate office in Monterey Park to receive your laptop and other necessary equipment.
Selling Points:
- Opportunity to work independently and build lasting relationships with multiple practices and employees.
- Potential for permanent placement with Astrana, a growing organization in the healthcare sector.