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Certified Pharmacy Technician II
Job description
As a Pharmacy Technician, you will use your advanced knowledge working in a pharmacy to prepare and submit third-party insurance claims using our custom-built pharmacy management system. Additional responsibilities will include troubleshooting complex cases. You'll also deliver extraordinary customer service while handling patient escalations via phone, text, chat, and email.
- Req SheetOverview
Pharmacy Technicians coming from a retail setting is an ideal candidate; will take Pharmacy Technicians from mail order, closed door settings as well.
*Both, Plano and Denver, locations have 2 weeks of on-site training - Equipment will be provided by Alto Pharmacy
- Troubleshoot prescription issues by calling insurance companies, doctors offices, and patients
- Work closely with doctors offices to manage refill requests, prior authorizations, and coverage determinations
- Process patient prescriptions by providing an exemplary patient experience.
- Communication with Providers regarding patient needs.
Selling Points- Remote
- Growing Pharmacy organization
- Opportunity for growth
- Benefits
- Equipment provided
3-5 Must Have Skills/Qualifications- 2+ years experience working in a high volume pharmacy
- An active pharmacy technician (PTCB) license in good standing with the Texas, free of any disciplinary actions
- Exceptional knowledge of commercial and government insurance and how to troubleshoot claims
- Ability to learn and operate a new pharmacy management system and other relevant equipment
- Ability to interpret, transcribe, and troubleshoot prescription information
- Ability to perform common math calculations
Nice to Have Skills- Experience with specialty claims adjudication
- Experience submitting and managing Prior Authorizations and TAR's
- Experience with Fertility medications
Soft Skill/Attribute Requirements- *Strong Computer Literacy
- Strong Communication skills
- Self starter
- Motivated
- Dependable/reliable
Schedule/ShiftPlano: Sunday-Wednesday 9:30am-8pm, Wednesday-Satruday 9:30am-8pm, or Monday-Friday 2:30pm-11:00pm.
Technical Questions1) Can you tell me about your experience working as a pharmacy technician?
2) Do you have any specialty experience?
3) What insurance providers are you used to working with?
4) How do you prioritize tasks in a fast-paced pharmacy environment? Do you have high-volume experience?
5) Do you have an active Pharmacy Technician license for the state of Texas?
6) On a scale of 1 to 10, how would you rank your computer literacy skills?
7) Do you have fulfillment experience in a Pharmacy setting?
8) What prior authorizations experience do you have?
9) Can you provide an example of a time when you went above and beyond to assist a patient?
10) Link to Typing Assessment: https://www.keyhero.com/free-typing-test/