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Certified Pharmacy Technician II

Posted: May 28, 2024
Salary:US$18.00 - US$21.00 per year + PTO, Health, Dental, Vision, 401k
Job type: Contract
Work Location:Remote

Job description

As a Pharmacy Technician, you will use your advanced knowledge working in a pharmacy to prepare and submit third-party insurance claims using our custom-built pharmacy management system. Additional responsibilities will include troubleshooting complex cases. You'll also deliver extraordinary customer service while handling patient escalations via phone, text, chat, and email.

  • Req Sheet

    Pharmacy Technicians coming from a retail setting is an ideal candidate; will take Pharmacy Technicians from mail order, closed door settings as well.

    *Both, Plano and Denver, locations have 2 weeks of on-site training - Equipment will be provided by Alto Pharmacy

    • Troubleshoot prescription issues by calling insurance companies, doctors offices, and patients
    • Work closely with doctors offices to manage refill requests, prior authorizations, and coverage determinations
    • Process patient prescriptions by providing an exemplary patient experience.
    • Communication with Providers regarding patient needs.
    Selling Points
    • Remote
    • Growing Pharmacy organization
    • Opportunity for growth
    • Benefits
    • Equipment provided
    3-5 Must Have Skills/Qualifications

    • 2+ years experience working in a high volume pharmacy
    • An active pharmacy technician (PTCB) license in good standing with the Texas, free of any disciplinary actions
    • Exceptional knowledge of commercial and government insurance and how to troubleshoot claims
    • Ability to learn and operate a new pharmacy management system and other relevant equipment
    • Ability to interpret, transcribe, and troubleshoot prescription information
    • Ability to perform common math calculations

    Nice to Have Skills

    • Experience with specialty claims adjudication
    • Experience submitting and managing Prior Authorizations and TAR's
    • Experience with Fertility medications

    Soft Skill/Attribute Requirements

    • *Strong Computer Literacy
    • Strong Communication skills
    • Self starter
    • Motivated
    • Dependable/reliable


    Plano: Sunday-Wednesday 9:30am-8pm, Wednesday-Satruday 9:30am-8pm, or Monday-Friday 2:30pm-11:00pm.

    Technical Questions

    1) Can you tell me about your experience working as a pharmacy technician?

    2) Do you have any specialty experience?

    3) What insurance providers are you used to working with?

    4) How do you prioritize tasks in a fast-paced pharmacy environment? Do you have high-volume experience?

    5) Do you have an active Pharmacy Technician license for the state of Texas?

    6) On a scale of 1 to 10, how would you rank your computer literacy skills?

    7) Do you have fulfillment experience in a Pharmacy setting?

    8) What prior authorizations experience do you have?

    9) Can you provide an example of a time when you went above and beyond to assist a patient?

    10) Link to Typing Assessment: