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This is an ambulatory clinic offering postpartum care and midwifery care. The medical assistant stepping into this position position will primarily be responsible for both managing the back office as well as acting supporting medical front desk needs. This clinic has 9 Certified Midwives, 4 nurses and 4 medical assistants on staff.
Responsibilities
* Screening clients and support persons for symptoms of infectious disease
* Assisting midwives with procedures as needed
* Performing injections and lab draws. Processing labs and ensuring specimen pickup
* Owning sanitation protocols and sterilizing equipment Prepping and cleaning clinic rooms prior to appointments
* Managing supply chain protocols and inventory, including receiving, reconciling and storing inventory, end of period counts, re-ordering, expirations
* Manage cold chain process
* Scanning medical records into the EMR * Prior Authorizations and Referrals
* Weekly and Monthly Equipment Maintenance
* Complete various leave paperwork on behalf of patients for completion by CNM
* Staffing the front desk as needed which includes checking in clients, scheduling appointments, answering phones, etc.
* Helping with general clinic upkeep including restocking, light cleaning, etc.
* Navigate multiple platforms used in the clinic during the working day
* Additional tasks and projects assigned by the Clinic Director and Practice Manager Required
Qualifications
* CMA and phlebotomy certified
* 2+ years experience working in a healthcare setting
* 2+ years experience using an EMR technology platform
* Strong interpersonal skills and experience assisting with care for diverse populations with complex needs
* Demonstrated success of working cross-departmentally with clinical, operations, technology, and administrative stakeholders Preferred Qualifications
* Midwifery or reproductive care experience
* Multilingual
* Previous involvement in local community
* Previous use of Athena Health and/or EPIC Physical Requirements
* Lift 20-25 pounds regularly, lifting up to 40-50 pounds may occasionally be required
* Use hands to type, handle, palpate; reach forward with hands and arms; stand, sit, crouch or kneel.
* Walking up and down stairs