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Central Scheduler
Job description
Job Description
- Fielding inbound calls ranging from a volume of 100 -150 calls per day
- Scheduling all Radiology modalities for imaging offices
- Outbound patient service calls and following up with physicians
- Obtaining insurance information and eligibility
- Entering insurance information accurately and efficiently into the system
Overview
Conduct patient screenings for all procedures, gathering essential medical information either directly from the patient or through physicians.
Verify the precision of patient demographic details and insurance data.
Provide patients with guidance on exam preparations, precertification prerequisites, and directions to the designated imaging facility.
Address same-day procedure inquiries in adherence to established protocols.
3-5 Must Have Skills/Qualifications
- Customer Service experience
- Tech Savvy
- Communication skills
Schedule/Shift
- Mon-Fri (9:30a-6p)
- Rotating Saturday every 6 or 7 weeks, 8 am - 12 pm